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Last Updated: 11/09/2026
This Privacy Policy explains how APL Research Pty Ltd (ABN 53 700 008 019), trading as Au Peptide Labs (APL), of 36 Sandford Avenue, Sunshine North VIC 3020, Australia, collects, uses, stores, and protects personal information when you access our website, place an order, or interact with our services.
By using our website or purchasing from Au Peptide Labs, you acknowledge that your personal information may be handled in accordance with this policy.
Au Peptide Labs may collect personal information reasonably necessary to operate our services and fulfil orders. This may include:
Information may be collected when placing orders, creating accounts, contacting support, or interacting with our website.
Personal information may be used for the following purposes:
From time to time, we may send optional marketing communications, including updates or promotional offers. You may unsubscribe from these communications at any time.
To operate our website and services, Au Peptide Labs may use trusted third-party providers, including:
These providers only receive the information required to perform their services and are expected to handle personal information securely. Au Peptide Labs does not sell or rent personal data to third parties.
Personal information is stored in secure systems using appropriate safeguards designed to reduce the risk of unauthorised access, misuse, loss, or disclosure. Access is restricted to authorised personnel and service providers who require the information for operational purposes.
While reasonable security measures are implemented, no online system can guarantee absolute security.
Our website may use cookies and similar technologies to support functionality, analyse website performance, and improve user experience. These tools may collect information such as browsing behaviour, device type, and general location data.
As part of this, we use a first-party session identifier to understand how visitors move through the site — for example, which pages and products are viewed and whether a checkout is started. Where you have provided your email address (such as when subscribing or placing an order), this activity may be associated with it so we can provide service messages like order updates and cart reminders. The session identifier itself remains within our own systems and is not sold or rented to third parties.
Users may manage or disable cookies through their browser settings, although some website features may not function correctly if cookies are disabled.
We advertise through Google Ads and use Google Tag Manager to manage our measurement tags. If you arrive at our website by clicking one of our advertisements, a click identifier provided by Google may be stored in a first-party cookie for up to 90 days. If you later place an order, that identifier can be linked to the order so we can report to Google that the advertisement resulted in a sale, together with the order value and currency.
To improve the accuracy of this measurement, contact details you enter at checkout — such as your email address, phone number, name, and address — may also be shared with Google in hashed (pseudonymised) form for the sole purpose of matching the conversion to the advertisement interaction, in accordance with Google's customer data policies.
You can limit this measurement by disabling cookies in your browser or by adjusting your advertising preferences in your Google account settings.
When you contact our support team by email or through the website contact form, we may use third-party artificial intelligence (AI) services to help prepare a draft response. The content of your message — which may include your name, email address, and order details you mention — is processed by the AI provider solely to generate that draft, under terms that prohibit the provider from using the content to train its models.
A member of our team reviews every draft before any reply is sent. No response is sent to you, and no decision affecting you is made, by automated means alone.
We keep personal information only as long as it is needed for the purpose it was collected, and files you upload to us are stored in private storage and deleted automatically:
Order and transaction records are retained for as long as required by Australian tax, consumer, and other applicable laws. You may request deletion of your account and associated personal information by contacting our support team; we will action the request except where we are legally required to retain specific records.
Au Peptide Labs products and services are intended for individuals aged 18 years or older. By accessing our website or purchasing products, you confirm that you meet this requirement and are legally permitted to access research products in your jurisdiction.
Although Au Peptide Labs operates from Australia, some service providers used to operate our website or process payments may store or process data in other jurisdictions. Where applicable, reasonable steps are taken to ensure personal information is handled according to appropriate privacy and security standards.
Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), individuals may request access to personal information held by Au Peptide Labs or request corrections if the information is inaccurate or outdated.
Requests can be made by contacting our support team at hello@aupeptidelabs.net or by post to 36 Sandford Avenue, Sunshine North VIC 3020, Australia.
Au Peptide Labs may update this Privacy Policy from time to time to reflect changes in legal requirements, operational practices, or services. Updated versions will be published on our website.
